REVIEWS AND AWARDS
We are very grateful for our exceptional staff and wonderful guests!
GUEST REVIEWS
Cairns City Palms
Mike Laanen2/04/2020 - GoogleSuper friendly staff and clean rooms. Most likely best value for money in Cairns.

Kelly Smith1/20/2020 - GoogleStaff where amazing so friendly and helpful.. lovely clean rooms and close to all you need π

Daniel12/04/2019 - Googlenice and clean room. friendly and helpful staff. highly recommend. Good Location. 10 min walk to esplanade.

Arianna Medici7/07/2019 - GoogleFast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower πΏ awesome lovely... Read MoreFast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower πΏ awesome lovely little balconies, BBQ area with swimming π pool. Guest lounge and real coffee β offered free. Shout out to Shelly at front desk for her kindness. Highly recommend this hotel. Will definitely be coming back. Only sad part was no Qantas points. Read Less

Kimberly Smith6/26/2019 - GoogleVery friendly staff and a very clean quite place to stay Self contained apartments that have everything. Parking can be a bit annoying because there... Read MoreVery friendly staff and a very clean quite place to stay Self contained apartments that have everything. Parking can be a bit annoying because there is not enough room some times.Overall we are having a wonderful experience staying here and we would highly recommend to our friends and family. Thank you Cairns City Palms for delivering exceptional service and thank you to the ladies who keep the rooms sparkling clean! Read Less

Maxwell Smith6/12/2019 - GoogleVery friendly and accommodating staff, beautiful rooms with very comfy beds. The pool area is nice and relaxing. Extremely convenient location close to shops and restaurants.

Arianna Medici5/17/2019 - GoogleFast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower πΏ awesome lovely... Read MoreFast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower πΏ awesome lovely little balconies, BBQ area with swimming π pool. Guest lounge and real coffee β offered free. Shout out to Shelly at front desk for her kindness. Highly recommend this hotel. Will definitely be coming back. Read Less

Stefan Peter4/01/2019 - GoogleA great place to stay. The staff is friendly and helpful with all you requests and questions. You get an assistance for your booking of... Read MoreA great place to stay. The staff is friendly and helpful with all you requests and questions. You get an assistance for your booking of hours as well as the promised discount.
The rooms as well as the bathroom is clean! I did an upgrade to a two bedroom apartment and the difference on the price is not to mention. I do enjoy my time here! Read Less
Danila Fuggiano3/26/2019 - GoogleThe staff was really really kind and helpful in giving us any kind of suggestions about tours and different things There's free juice all... Read MoreThe staff was really really kind and helpful in giving us any kind of suggestions about tours and different things There's free juice all day long and free breakfast in the morning. The rooms have a kitchen and a sofa.The environment is definitely nice. Read Less

David Tutahi2/14/2019 - GoogleStayed here for 3 nights highly recommend, clean, air conditioned, friendly staff, cooked all our meals inside.

Cairns City Palms



213hellev
1/03/2020 - TripAdvisorGodt motel med god service i receptionen Godt motel i gΓ₯afstand til havnepromenaden.
Hyggelig receptionsomrΓ₯de med fri kaffe, the, mΓ¦lk
mm. Særligt Angela i receptionen var helt exceptionel
serviceminded og hjalp os med... Read MoreGodt motel i gΓ₯afstand til havnepromenaden.
Hyggelig receptionsomrΓ₯de med fri kaffe, the, mΓ¦lk
mm. Særligt Angela i receptionen var helt exceptionel
serviceminded og hjalp os med booking af ture mm.
Det var en meget god oplevelse at fΓ₯ den hjΓ¦lp.
Wi-fi var ikke god - meget langsom. Noget trafikstΓΈj
pΓ₯ vΓ¦relset. Read Less
ncratahi
12/28/2019 - TripAdvisorTotal surprise! Was hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town... Read MoreWas hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town centre. However, the apartment was perfect for what we needed. It was clean and spacious for three people. Staff were great and actually took an interest in you and your plans for the day. The complimentary scones and drinks were a bonus and a lovely touch. We caught Uberβs into town on average cost us $8.00-$10.00. There a shops located nearby if you donβt feel like travelling into city centre. Highly recommend for anyone looking for quality budget accommodation. Read Less

ncratahi
12/27/2019 - TripAdvisorTotal surprise! Was hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town... Read MoreWas hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town centre. However, the apartment was perfect for what we needed. It was clean and spacious for three people. Staff were great and actually took an interest in you and your plans for the day. The complimentary scones and drinks were a bonus and a lovely touch. We caught Uberβs into town on average cost us $8.00-$10.00. There a shops located nearby if you donβt feel like travelling into city centre. Highly recommend for anyone looking for quality budget accommodation. Read Less

VanessaA-NeskieBeat
12/24/2019 - TripAdvisorAmazing value for money! Great front desk staff and super clean. Excellent value for money! The full staff went out of their way to help with any question or request we had, both before arrival via... Read MoreExcellent value for money! The full staff went out of their way to help with any question or request we had, both before arrival via email and during our stay itself. Definitely one of the best service experiences I had in my life. Very very clean rooms. Complimentary scones in the morning to compensate that there is no breakfast service.
It might not be the best location in Cairns and also not the prettiest, most modern motel, but I would come back here for sure because of all the pros we experienced during our stay. We could not find any nice places to eat nearby the motel. But this really is nitpicking. It's no real trouble to go the centre of Cairns for that. More Read Less
linrob31
12/15/2019 - TripAdvisorWhat a gem Only stayed one night wish it could have been longer.
Lovely warm welcome on check in...offered coffee,juice etc.
Rooms were immaculate, very comfortable with everything you could... Read MoreOnly stayed one night wish it could have been longer.
Lovely warm welcome on check in...offered coffee,juice etc.
Rooms were immaculate, very comfortable with everything you could possibly need. Outside BBQ area was a lovely area to sit complete with BBQ, fridge and TV.
Would highly recommend this little gem that offers extra little touches like the complimentary scones, jam and cream in the morning...would definitely return if chance arose Read Less
linrob31
12/14/2019 - TripAdvisorWhat a gem Only stayed one night wish it could have been longer.
Lovely warm welcome on check in...offered coffee,juice etc.
Rooms were immaculate, very comfortable with everything you could... Read MoreOnly stayed one night wish it could have been longer.
Lovely warm welcome on check in...offered coffee,juice etc.
Rooms were immaculate, very comfortable with everything you could possibly need. Outside BBQ area was a lovely area to sit complete with BBQ, fridge and TV.
Would highly recommend this little gem that offers extra little touches like the complimentary scones, jam and cream in the morning...would definitely return if chance arose Read Less
andreaescorr
12/02/2019 - TripAdvisorMuy recomendable Limpio, buena ubicaciΓ³n, apartamentos espaciosos y sobre todo una recepcionista italiana muy dulce, amable y dispuesta a ayudarte en todo momento. Nos quedamos solo dos... Read MoreLimpio, buena ubicaciΓ³n, apartamentos espaciosos y sobre todo una recepcionista italiana muy dulce, amable y dispuesta a ayudarte en todo momento. Nos quedamos solo dos noches pero lo recomendarΓamos sin duda Read Less

414eileent
11/21/2019 - TripAdvisorA real gem We stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you,... Read MoreWe stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you, they are all genuinely interested in what you doing, where you are going and how you are finding your time in the apartment and Cairns.
The accommodation was well equipped with everything we needed. It was very clean. Great bed, so comfy.
Accommodation is well placed for easy access to the town and other attractions.
There is so much to do in Cairns and the staff will help you book it.
The pool area was nice. Depending on the time of day, you can choose between sun or shade.
We lived our stay here and would highly recommend it to everyone.
Great value for money.
Thank you to ALL staff. More Read Less
Jonathon_66
11/20/2019 - TripAdvisorComfortable and well located I stayed at Cairns City Palms for a night and was impressed. My room was nicely furnished and very comfortable, with a kitchenette. The hotel... Read MoreI stayed at Cairns City Palms for a night and was impressed. My room was nicely furnished and very comfortable, with a kitchenette. The hotel is located quite close to the tourist part of town and is very reasonably priced. The staff were very friendly and there is free tea and coffee and other refreshments and scones in a lounge downstairs. I would definitely stay here again. Read Less

414eileent
11/20/2019 - TripAdvisorA real gem We stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you,... Read MoreWe stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you, they are all genuinely interested in what you doing, where you are going and how you are finding your time in the apartment and Cairns.
The accommodation was well equipped with everything we needed. It was very clean. Great bed, so comfy.
Accommodation is well placed for easy access to the town and other attractions.
There is so much to do in Cairns and the staff will help you book it.
The pool area was nice. Depending on the time of day, you can choose between sun or shade.
We lived our stay here and would highly recommend it to everyone.
Great value for money.
Thank you to ALL staff. Read Less
Cairns City Palms

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Roberta2/01/2020 - BookingExceptional The Italian lady at the reception was exceptional. She was very helpful and efficient. We loved our stay there and hope to return one day!

Akari2/01/2020 - BookingGood The receptionist named Angela was so kind and she has beautiful smile. The car parking was in front of my room. Some guests were... Read More The receptionist named Angela was so kind and she has beautiful smile. The car parking was in front of my room. Some guests were so noisy even though at midnight. Read Less

Roslyn1/30/2020 - BookingExceptional We were running a little late, didn't even had to ring the manager, the manager messaged us to let us know that he put... Read More We were running a little late, didn't even had to ring the manager, the manager messaged us to let us know that he put our room key into the late arrival safe and we had the most comfortable bed I have ever slept in while staying at a hotel. Read Less

Gregory1/29/2020 - BookingExceptional Very clean hotel. Great staff. Good value

Sharyn1/22/2020 - BookingIt was excellent Comfortable and very Clean well maintained accomodation Location amd comfort

Tomasz1/22/2020 - BookingExceptional Generally all. Great people in great town

- Bethan1/20/2020 - Booking
Awesome Stay Lina on reception was amazing from start to finish. We were staying at a hotel round the corner for 2 nights and weren't happy... Read More Lina on reception was amazing from start to finish. We were staying at a hotel round the corner for 2 nights and weren't happy with the service so wanted to move to a nicer place, so we walked here and met Lina on the reception who happily showed us the rooms and helped confirm it was where we wanted to move to. We booked 2 nights initially and then extended for another 2 nights.
The complimentary scones were a big hit as were the drinks.
It's a bit further out but it didnt bother us, we still walked to the esplanade and lagoon from there, but did get and Uber to the Greyhound bus stop when we had our bags. Read Less
Vikki1/16/2020 - BookingExceptional Extremely friendly staff,room was spotless ,bed was amazing No dislikes

Regina1/13/2020 - BookingNice place to reach the beauties of the Great Barrier Reef Pool and BBQ Not enough towels in the room

Lynette1/07/2020 - BookingVery good Good location Pillows a little to hard

Cairns City Palms
- Leneeka6/03/2019 - Agoda
Excellent Was nice A little noisy
helen4/22/2019 - AgodaExcellent We stayed here for one night before we picked up our campervan , the staff were awesome so friendly went that extra mile to help... Read MoreWe stayed here for one night before we picked up our campervan , the staff were awesome so friendly went that extra mile to help ,they are a credit to the hotel. We were delayed getting the van so late in checking our but the staff were fine about it . The morning scones are absolute must!! Read Less

- ZHANHAI4/16/2019 - Agoda
Nothing to blame Everything is perfect here, the friendly staff and serene environment will ensure your satisfactory of stay.
Tomasz3/24/2019 - AgodaGreat place for your stay in Cairns Very good accommodation in Cairns. It is about 30 min walk to central Cairns. The place has all you need for your holidays: spacious rooms,... Read MoreVery good accommodation in Cairns. It is about 30 min walk to central Cairns. The place has all you need for your holidays: spacious rooms, clean and a nice swimming pool. Thanks. Read Less

- Rebecca3/10/2019 - Agoda
Exceptional Clean and nice rooms. Sweet touch with the complimentary scones!
Jane12/25/2018 - AgodaLoved our stay The pool was great and scones for breakfast was yummo

- KHENG9/02/2018 - Agoda
Good location good price Good location good price
Sandra8/01/2018 - AgodaThe welcome and attention to service could not be be better. Great little kitchenette in room. Cleanest place we have stayed. Free brekky a bonus! Only downside was that it is a bit out if town,... Read MoreGreat little kitchenette in room. Cleanest place we have stayed. Free brekky a bonus! Only downside was that it is a bit out if town, with out a car. Read Less

- Lam6/27/2018 - Agoda
everything was great Even the location is not located at city center but can access to centre within 5-10 minutes. the Staff was so friendly and helpful, thanks... Read MoreEven the location is not located at city center but can access to centre within 5-10 minutes. the Staff was so friendly and helpful, thanks Angela for giving us room before checkin time as we just had over overnight flight and so tired. the housekeeping just clean up a bit at the first night but not for the rest. Read Less
Mangala6/26/2018 - AgodaAlways Best We stayed at Cairns city palms for the third time. Always best. Thank you.
