REVIEWS AND AWARDS

We are very grateful for our exceptional staff and wonderful guests!

GUEST REVIEWS

google logoCairns City PalmsCairns City Palms
4.3 Stars - Based on 152 User Reviews
  • Ludvig Holger Munk Smidt Avatar
    Ludvig Holger Munk Smidt
    3/11/2020 - Google

    Nice receptionist. Great and clean rooms. Pool was decent. They have a scone for breakfast which was a nice little thing. Air-con was vital.

    Alexandra Regos Avatar
    Alexandra Regos
    3/07/2020 - Google

    Great find for great price. Would definitely stay again. Very clean rooms and helpful staff.

  • Jacqui Butler Avatar
    Jacqui Butler
    3/03/2020 - Google

    Really lovely place, very affordable, and clean. Great bbq facilities.
    Parking plenty but tight.

    Mike Laanen Avatar
    Mike Laanen
    2/04/2020 - Google

    Super friendly staff and clean rooms. Most likely best value for money in Cairns.

  • Kelly Smith Avatar
    Kelly Smith
    1/20/2020 - Google

    Staff where amazing so friendly and helpful.. lovely clean rooms and close to all you need 🙂

    Daniel Avatar
    Daniel
    12/04/2019 - Google

    nice and clean room. friendly and helpful staff. highly recommend. Good Location. 10 min walk to esplanade.

  • Arianna Medici Avatar
    Arianna Medici
    7/07/2019 - Google

    Fast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower 🚿 awesome lovely... Read More

    Kimberly Smith Avatar
    Kimberly Smith
    6/26/2019 - Google

    Very friendly staff and a very clean quite place to stay Self contained apartments that have everything. Parking can be a bit annoying because there... Read More

  • Maxwell Smith Avatar
    Maxwell Smith
    6/12/2019 - Google

    Very friendly and accommodating staff, beautiful rooms with very comfy beds. The pool area is nice and relaxing. Extremely convenient location close to shops and restaurants.

    Arianna Medici Avatar
    Arianna Medici
    5/17/2019 - Google

    Fast efficient professional service front desk. Willing to help when required. The room is surprisingly spacious and the hot water for shower 🚿 awesome lovely... Read More

tripadvisor logoCairns City PalmsCairns City Palms
4.5 tripadvisor stars
4.5 Stars - Based on 213 User Reviews
  • 213hellev Avatar
    213hellev
    4 star rating
    1/03/2020 - TripAdvisor

    Godt motel med god service i receptionen Godt motel i gåafstand til havnepromenaden.

    Hyggelig receptionsområde med fri kaffe, the, mælk
    mm. Særligt Angela i receptionen var helt exceptionel
    serviceminded og hjalp os med...
    Read More

    ncratahi Avatar
    ncratahi
    5 star rating
    12/28/2019 - TripAdvisor

    Total surprise! Was hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town... Read More

  • ncratahi Avatar
    ncratahi
    5 star rating
    12/27/2019 - TripAdvisor

    Total surprise! Was hesitant in booking as price seemed too good to be true for 2 bdrm apartment and was a bit of a walk to town... Read More

    VanessaA-NeskieBeat Avatar
    VanessaA-NeskieBeat
    5 star rating
    12/24/2019 - TripAdvisor

    Amazing value for money! Great front desk staff and super clean. Excellent value for money! The full staff went out of their way to help with any question or request we had, both before arrival via... Read More

  • linrob31 Avatar
    linrob31
    5 star rating
    12/15/2019 - TripAdvisor

    What a gem Only stayed one night wish it could have been longer.
    Lovely warm welcome on check in...offered coffee,juice etc.
    Rooms were immaculate, very comfortable with everything you could...
    Read More

    linrob31 Avatar
    linrob31
    5 star rating
    12/14/2019 - TripAdvisor

    What a gem Only stayed one night wish it could have been longer.
    Lovely warm welcome on check in...offered coffee,juice etc.
    Rooms were immaculate, very comfortable with everything you could...
    Read More

  • andreaescorr Avatar
    andreaescorr
    5 star rating
    12/02/2019 - TripAdvisor

    Muy recomendable Limpio, buena ubicación, apartamentos espaciosos y sobre todo una recepcionista italiana muy dulce, amable y dispuesta a ayudarte en todo momento. Nos quedamos solo dos... Read More

    414eileent Avatar
    414eileent
    5 star rating
    11/21/2019 - TripAdvisor

    A real gem We stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you,... Read More

  • Jonathon_66 Avatar
    Jonathon_66
    4 star rating
    11/20/2019 - TripAdvisor

    Comfortable and well located I stayed at Cairns City Palms for a night and was impressed. My room was nicely furnished and very comfortable, with a kitchenette. The hotel... Read More

    414eileent Avatar
    414eileent
    5 star rating
    11/20/2019 - TripAdvisor

    A real gem We stayed here for 10 nights. It felt homely. ALL the staff are friendly and helpful. They will go that extra mile for you,... Read More

booking logoCairns City PalmsCairns City Palms
4.4 Stars - Based on 1550 User Reviews
  • Roberta Avatar
    Roberta
    2/01/2020 - Booking

    Exceptional The Italian lady at the reception was exceptional. She was very helpful and efficient. We loved our stay there and hope to return one day!

    Akari Avatar
    Akari
    2/01/2020 - Booking

    Good The receptionist named Angela was so kind and she has beautiful smile. The car parking was in front of my room. Some guests were... Read More

  • Roslyn Avatar
    Roslyn
    1/30/2020 - Booking

    Exceptional We were running a little late, didn't even had to ring the manager, the manager messaged us to let us know that he put... Read More

    Gregory Avatar
    Gregory
    1/29/2020 - Booking

    Exceptional Very clean hotel. Great staff. Good value

  • Sharyn Avatar
    Sharyn
    1/22/2020 - Booking

    It was excellent Comfortable and very Clean well maintained accomodation Location amd comfort

    Tomasz Avatar
    Tomasz
    1/22/2020 - Booking

    Exceptional Generally all. Great people in great town

  • Bethan Avatar
    Bethan
    1/20/2020 - Booking

    Awesome Stay Lina on reception was amazing from start to finish. We were staying at a hotel round the corner for 2 nights and weren't happy... Read More

    Vikki Avatar
    Vikki
    1/16/2020 - Booking

    Exceptional Extremely friendly staff,room was spotless ,bed was amazing No dislikes

  • Regina Avatar
    Regina
    1/13/2020 - Booking

    Nice place to reach the beauties of the Great Barrier Reef Pool and BBQ Not enough towels in the room

    Lynette Avatar
    Lynette
    1/07/2020 - Booking

    Very good Good location Pillows a little to hard

agoda logoCairns City PalmsCairns City Palms
4.2 Stars - Based on 117 User Reviews
  • Leneeka
    6/03/2019 - Agoda

    Excellent Was nice A little noisy

    helen
    4/22/2019 - Agoda

    Excellent We stayed here for one night before we picked up our campervan , the staff were awesome so friendly went that extra mile to help... Read More

  • ZHANHAI
    4/16/2019 - Agoda

    Nothing to blame Everything is perfect here, the friendly staff and serene environment will ensure your satisfactory of stay.

    Tomasz
    3/24/2019 - Agoda

    Great place for your stay in Cairns Very good accommodation in Cairns. It is about 30 min walk to central Cairns. The place has all you need for your holidays: spacious rooms,... Read More

  • Rebecca
    3/10/2019 - Agoda

    Exceptional Clean and nice rooms. Sweet touch with the complimentary scones!

    Jane
    12/25/2018 - Agoda

    Loved our stay The pool was great and scones for breakfast was yummo

  • KHENG
    9/02/2018 - Agoda

    Good location good price Good location good price

    Sandra
    8/01/2018 - Agoda

    The welcome and attention to service could not be be better. Great little kitchenette in room. Cleanest place we have stayed. Free brekky a bonus! Only downside was that it is a bit out if town,... Read More

  • Lam
    6/27/2018 - Agoda

    everything was great Even the location is not located at city center but can access to centre within 5-10 minutes. the Staff was so friendly and helpful, thanks... Read More

    Mangala
    6/26/2018 - Agoda

    Always Best We stayed at Cairns city palms for the third time. Always best. Thank you.

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